Order Confirmed!
You have successfully booked your car shipment with Unlimited Auto Trans LLC
An email confirmation has been sent to you. If you don’t see it, please check your “spam” or “promotions” folder.
What to expect next
- A Shipping Expert will review the information and contact you if we have any questions;
- Another email will be sent to you when your vehicle/order has been assigned to a car carrier for pick-up;
- A dispatcher or a driver will call your pick-up contact person at the number(s) you provided to arrange pick-up. Usually, within 12 to 24 hours before delivery, the trucker will contact your delivery contact person at the number(s) you provided to arrange delivery.
How long does it take to transport my car after it's picked up?
It depends on your pickup and delivery location as well as weather conditions and restrictions. Check out the chart with the estimated Transit Time based on your mileage.
| Miles | Transit Time |
|---|---|
| 0 - 200 mi. | 1 - 2 days |
| 200 - 500 mi. | 2 - 4 days |
| 500 - 1000 mi. | 4 - 6 days |
| 1000 - 1500 mi. | 5 - 7 days |
| 1500 - 2000 mi. | 6 - 9 days |
| 2000 - 2500 mi. | 8 - 10 days |
| 2500 and more | 9 + days |
Useful Tip
There is no need to wait around for the driver or take time off work; you need to respond to the driver's call(s) in a timely fashion.
Payment Info
If you have an outstanding balance due at the time of pick-up or delivery, be prepared to pay the driver with cash, cashier’s check, or money order for the remaining balance. Certified funds must be payable to the delivering car carrier (driver), not Unlimited Auto Trans LLC. You’ll receive a separate email notification with the car carrier’s name.
How to prepare your car for transport
The preparation of your vehicle is an essential step for smooth, damage-free, and on-time transportation. If you don’t properly prepare your car for the transport process, it could end up costing you (in the form of preventable damage to the vehicle) and time (if the driver is delayed due to lack of preparation).
Preparing your car for the trip doesn’t require much time or any money. Some guidelines to follow for safe car shipping:
- A clean vehicle is important. Your vehicle must be clean enough so that the physical inspection can be performed thoroughly on the day of shipping. A simple drive-thru wash or a quick at-home car wash is sufficient enough. Just so the vehicle’s body is easily visible for the driver’s inspection and markings can be done. A dirty vehicle decreases the ability to perform a quality inspection.
- A full inspection will be performed before shipment. You or a designated representative must be present for the inspection and will be required to sign the Bill of lading; the Bill of lading will be received both at the point of pickup and the vehicle’s delivery. It is in your best interest that you are at this inspection yourself. Any discrepancies on the Bill of lading upon delivery must be marked and signed on the Bill of lading.
- Personal Items: Do not leave or transport anything valuable in your vehicle. Unlimited Auto Trans LLC or its agents are not responsible for anything left inside your car (for example- personal belongings, household goods, etc.) Radios, cassette decks, or CD players not built in, car phones, and garage door openers must be removed. The U.S. Department of Transportation (DOT) prohibits the carrying of personal items on a truck licensed only for carrying automobiles. Any items left in the vehicle are subject to removal upon inspection at state lines by the DOT. Personal items will not be insured if they are damaged or reported missing.
- Keys: U.S. Department of Transportation requires that one set of ALL keys for the vehicle be provided to the carrier.
- Battery: Your battery must be secure in the mounting bracket. The vehicle must have no obvious fluid leaks.
- Antennas: Antennas must be lowered or removed.
- Alarms: Alarms must be disconnected, disabled, or turned off for transport. If there are special instructions required to start a car to disarm the alarm, please inform your driver picking up your vehicle.
- Racks: Remove any luggage, bike, or ski racks not permanently attached to the car.
- Cracked Glass: Should the vehicle glass have a nick, scratch, chip, crack, or other imperfection, Unlimited Auto Trans LLC or its agents will not be responsible for damage caused by any pre-existing condition.
- Climate: Make sure your car is prepared for any climate. Replenish coolants, transmission oil, antifreeze, and other fluids, as needed. Unlimited Auto Trans LLC is not responsible for preventable damage caused by Acts of Nature.
- Spoilers: Spoilers, fairing, air dams, or other low-hanging items should be removed, or sufficient clearance assured to expedite loading on the rail and truck ramps.
- Gas tank: The gas tank must have a minimum of (1/8) tank of fuel, but no more than (1/2) tank of fuel.
- Other: All exterior spare tire covers, grill covers, or car covers must be removed. Plants and hazardous materials are forbidden by law to be transported.
- Locations: Make sure that both your pickup and drop-off locations are tractor-trailer accessible. If they are not accessible by the truck, the customer/driver will suggest the closest meeting point to load or unload the vehicle (parking lot, shopping center, etc.).
- Pickup/Delivery Times: Be sure that you have chosen locations that allow someone to be present between the hours of 8:00 a.m. to 8:00 p.m., seven days a week.
- Contact Times: Be sure contact persons are available by phone between the hours of 8:00 a.m. and 6:00 p.m., Monday through Friday, and be sure that the phone numbers you provide are direct lines to those persons. Cell phones are usually the best. Pagers or voice mail numbers cannot be accepted.